An email from a friend who works at Microsoft sent me back in time and got me started on #shityousayinenterprise last week. Ray Wang asked me to convert it to a blog post, which sounded like a fun project. For each sentence you hear in the enterprise, I added a short explanation for the startup gang…
What do you mean you can’t build this feature? I am going to escalate it to your manager
Escalation is one of the most commonly used threats in the enterprise. A customer complains? Let’s escalate to the head of engineering. You can’t accept a task someone from Marketing asked you to finish? He will escalate it to your manager. Someone made a nasty comment? Let’s escalate to HR. Continue reading “Shit you say in the enterprise”